Whether you are a candidate in the banking industry or a bank looking to hire profound candidates, here are the top and trending on-demand skills for your knowledge. When a candidate possesses these skills or is quick enough to hone the missing ones, you must know they are ideal for filling in a responsible post in the bank. Konfer Executive Group, one of the best executive recruiting firms in Germany, provides the top services for detecting and hiring such candidates with the most preferred on-demand skills for you.
What Are the On-Demand Skills?
Enlisted and discussed below are the top on-demand skills that candidates in the baking industry must possess.
- Communication skills
When talking about banks, we have to think about communication. Every person in the banking industry has to be good at communicating. This is because when someone approaches the candidate, they must be able to listen, understand and respond. In addition, bank jobs require candidates to be prompt with the information and avoid misleading anyone. So, unless the candidate possesses strong communication skills, it might lead to massive miscommunications, misunderstandings, and financial mishaps. Therefore, executive search companies always have a keen eye for candidates with this crucial skill.
- Attaining to problems
Resolving problems and queries of customers and colleagues form a significant part of communication skills. Three essential steps are applied to attaining issues, i.e. listen, understand and respond. If the candidate cannot attend to the problem instantly, they must buy time and get back to it, and if that means delay, then it is better to channelize the problem to the best person to take care of it.
- Handling customers
Whether a backend job or a front-desk one, the candidate must be extremely good at handling and tackling customers and their problems. Even the top bosses have to meet and talk to customers when the need arises, and very calm-headedly, the customers’ issues and queries have to be resolved. The customers are the investors, so handling them tactfully requires PR (public relations) skills that will bring more business to the bank and keep loyal customers loyal to the bank and not withdraw their accounts. Executive recruiting firms opine that this on-demand skill is one of the top skills.
- Numeracy skills
Bankers and numbers almost go hand in hand. There are no prizes for guessing this point! A candidate who belongs to the banking industry must be prepared to face numbers, mathematical operations, quickly calculate interest rates, etc. The more prompt the candidate will be with numbers, the more the customers will rely on their services. This is indeed an impactful way to gain customer loyalty.
A team player is a must-have skill for anyone in the banking industry. All the services in a bank are interlinked, and thus, possessing team spirit is necessary. The candidate must be able to walk, talk and work in and as a team. When the candidate does so, they must know that it is not a one-person show and that they win and lose together as a team. Creating this comradeship evokes a sense of responsibility towards oneself and others. And from this arises the individual’s duty towards the bank and job.
- Acute knowledge of the schemes and services
The candidates serving in the banks need to have another of the top in-demand skills, i.e. intense knowledge of the services rendered by the bank. A customer can raise a query or doubt regarding investment, and answering promptly creates a good picture of the bank. Can acquire such skills from training and workshops conducted by the bank itself. Executive search companies like ours have helped banks hire candidates who have exhibited their sheer delight and knowledge in explaining the investment schemes, types of services, investment policies, etc., offered by their current bank.
- Idea of sales
A candidate in the banking sector must have the perfect idea of sales. This helps in providing the best services to the customers and earning handsome incentives for themselves. However, for this, they require emotional intelligence. This does not refer to moulding the customers and misleading them, but it necessarily triggers in them the need to opt for a service or investment that will benefit them. Consequently, this might lead to selling credit or debit cards, applying for loans, opening more accounts, etc. The executive recruiting firms are prompt in detecting candidates who are good orators and possess this particular on-demand skill.
Konfer Executive Group is a top global executive search company based in Germany. We are dedicated to bringing the most suitable candidate(s) onboard for your company, firm, office, bank, etc. With planned strategies, swift yet well-thought plans, and the assistance of AI-driven hiring tools, we have honed the expertise to hire the most befitting candidates for you. As a result, you benefit primarily from the candidates’ skills, talents, experience, and expertise, which take your brand to the pinnacle of success. For more details, contact us now.